Do you, in fear of hurting feelings, restrain from giving criticism? In Don’t Take It Personally, renowned drama critic Susan Granger presents an effective strategy for both accepting and giving criticism. Granger strips away the negatives associated with criticism and turns them into something constructive and powerful. Through a series of concrete examples and practical exercises, learn how slight changes of attitude and behavior can help us reap enormous benefits. By using her techniques of “criticizing without destroying” and “specificity rather than generalizations,” we can communicate more effectively and powerfully, and ultimately conquer criticism.